Mary E. MacWithey 404 N. Pecan St. Fredericksburg, TX 78624 (830) 990-0369 marymac@austin.rr.com SUMMARY Self-starter with 10 years of experience in web site development and maintenance, library automation, training, support and customer service. Excellent verbal and written communication skills. Excellent interpersonal skills with a service oriented attitude. Ability to handle multiple tasks and projects simultaneously. Strong organizational skills. Ability to work independently and as a member of a team.  EMPLOYMENT HISTORY Schreiner University, Kerrville, TX Assistant Library Director, 6/02 to date Develop web site content and publish pages for the library's web site utilizing Dreamweaver and Fireworks, Adobe Acrobat, and FrontPage. Keep library web site in sync with changing style of the main university web site. Serve as Voyager system administrator. Develop and share Access reports library-wide. Supervise ILL and Circulation staff and work-study students. Set departmental goals for Circulation, ILL and Periodicals and evaluate services and processes. Provide Reference services to students and other library patrons. Provide information literacy instruction. Coordinate Mountaineer Leadership Conference and serve as academic advisor. Participated in selection and review process for new library automation system. Assumed responsibility for implementation and management of Voyager library system. Schreiner University, Kerrville, TX Reference and Electronic Services Librarian, 8/00 – 6/02 Provided reference services to faculty, staff and students. Delivered bibliographic instruction sessions to classes upon instructor’s request. Automated periodicals check-in and began supervising Interlibrary Loan. Fredericksburg Office Supply, Fredericksburg, TX Sales Clerk, 2/00 – 8/00 Provided customer service in a retail setting. Answered multi-line phone, took messages and orders and communicated with customers and vendors. Organized and maintained shelves and stock. Utilized customer service skills in a variety of situations. Prairie View A&M University, Prairie View, TX Head, Periodicals Department, 3/98 – 2/00 Provided leadership, training and support to departmental staff using knowledge and experience with Voyager automated library system, Internet and database searching, use of PCs and printers.   customer service skills. Hired, supervised, and trained staff and student workers. Taught use of library's catalog, electronic databases and other web resources. Planned and supervised projects to improve access to the periodical collection. Set departmental goals. Evaluated and automated services and processes. Developed and published web pages for the library's web site. Served as backup system administrator for automated library system. St. Mark's Episcopal School, Houston, TX Librarian (Interim) 9/97 – 12/97 Provided reference and circulation services to teachers, staff and students. Provided assistance with library databases, office applications and Internet applications. Utilized Winnebago automated library system for cataloging and circulation. Upgraded software. Houston Academy of Medicine-Texas Medical Center Library, Houston, TX Computer Training Specialist 7/96 - 8/97 Designed and delivered classroom and one-on-one staff training on e-mail, Windows, Internet applications, HTML, and web page creation and publishing. Trained library users on the Internet, search engines, HTML, and the Ovid Web MEDLINE database. Delivered student orientations and provided reference services. Created and maintained an extensive collection of Intranet web pages for staff support and training. Conducted new employee orientations. Houston Academy of Medicine-Texas Medical Center Library, Houston, TX Director, Serials 10/94 - 7/96 Managed serials department operations. Hired, trained and supervised staff. Utilized Sirsi automated library system to create multiple management reports, monitored budget and vendor performance. Reorganized department functions and began cross-training effort. Initiated use of automated bindery processing. NOTIS Systems, Inc., Evanston, IL Customer Support Services Librarian, 10/92 - 10/94 Provided telephone support and instruction to customers. Documented and analyzed functional problems and identified training needs. Delivered on-site training to customers. Worked with technical and professional staff to arrive at solutions to system problems. Collaborated with programming staff on redesign of management report product. University of Texas at Dallas, Richardson, TX Serials Librarian, 9/90 - 9/92 Managed serials department operations. Hired, trained and supervised staff. Cataloged periodicals. Implemented functions of NOTIS Library Management System, monitored budget and vendor performance. Planned and implemented barcoding project. Planned and supervised relocation and redesign of serials department. University of Texas at Dallas Richardson, TX Assistant Automation Librarian, 2/89 - 9/90 Acted as liaison during implementation of library automation system. Assisted in design and management of collection barcoding project. Performed database maintenance functions including problem resolution and deletion of records from online system. Trained library staff and provided support on system related issues. AWARDS Customer Support Award - NOTIS Systems, Inc. 1993 EDUCATION UNIVERSITY OF NORTH TEXAS, Denton, TX MS in Library Science, 1988 UNIVERSITY OF TEXAS AT DALLAS, Richardson, TX BA in Psychology, 1985 References available on request. May 2008